How to fix your Snapchat camera when it’s not working


Have you ever opened Snapchat to find that your camera won’t open? You click on the app, and nothing happens, or maybe it opens and instantly closes again. Annoying, right? Snapchat camera not working problems can be incredibly frustrating, but fortunately, there are some simple fixes you can try to get everything back up and running smoothly.

Reboot Snapchat
Did you ever think about what would happen if the app didn’t work? The Snapchat application is designed for use on an internet-connected device. If you don’t have a connection or some other connectivity issues, then there could be many possible problems with the app and its usage. The most common of these problems is that one or more of the devices installed have lost their connection. This may require a hard reboot. Simply turning off and restarting your phone often solves this problem, but sometimes a hard reboot is needed (for example, after installing an update). With iOS devices such as iPhones and iPads, hold the sleep-wake button until you see the slide to power off appear red at the top of the screen.


Restart Your Phone

  1. Shut off the phone completely by pressing and holding the power button until you see a Power Off prompt. 2. Turn on the phone again by pressing and holding the power button until you see the power on prompt. 3. Wait for the phone to load back up and open Snapchat again 4. Enter username and password if needed 5. Check for updates in the settings app – updates can cause lag in performance 6. Restart Snapchat 1. Pull down from the top of the screen where it says Snapchat and select restart. 2. Once restarted, check that all features are functioning properly, including swiping through stories, making or receiving calls, sending texts, etc. If this does not resolve the issue, proceed to step two.

UninstallReinstall Snapchat
This might be a simple solution if you’re having problems with the Snapchat camera. If you have an Android or iPhone, go into Settings Apps, scroll down and look for Snapchat. Go to Storage and tap on Clear Data and then tap on OK. Next, go back to the app and try snapping again. If that doesn’t work, uninstall and reinstall the app.

Remove and Re-add Contacts in Direct Chat
If you’re noticing a few missing snaps from the chat, you don’t know why this is likely the culprit. To fix this, head into the My Friends screen on Snapchat by swiping left. On the right-hand side of this screen, you should see a Not added. Area. If you’re trying to add new friends with each attempt at snapping, tap on that message and click Remove Contacts in Direct Chat. If they’re only adding 1-2 people each time they take a photo or video, remove them here instead of doing so after every snap.

Update OS to the Latest Version
If you can’t snap a picture on Snapchat, you should first check for an update.
If there is no update available, close and restart the app. If that doesn’t work, try restarting your phone or device. If all else fails, deleting and reinstalling the app may help!

Restore Device Settings to Factory Defaults
If the default settings don’t work, we recommend trying these two steps a) Make sure you’re on a solid internet connection and restart the app. b) Restore the device to factory defaults. If none of these tips help, don’t hesitate to contact us!

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